We’re here for you.

Do you need to report an incident or a claim? If so, please contact our Claims Department at 864.240.5449 or 866.893.6270. If you need a face-to-face meeting, we can have a claims specialist by your side in a matter of hours. Please report the following immediately:

Claim

– a letter from an attorney or a patient alleging negligent treatment, requesting medical records or advising you to notify your carrier.

Suit

– If legal action has commenced in a state or a federal court, you may be served with a summons or a complaint by a deputy sheriff, notifying you that a legal action is being initiated against you.

Occurrence

– an unexpected event or adverse outcome resulting in injury or death.

Subpoena

– formal notice for copies of medical records or appearance at a deposition or trial circumstance.

Nota bene: Please do not discuss the details of your case with anyone, except an authorized representative from the South Carolina JUA, and do not make any alterations to existing medical or office records. These steps will help ensure that you are fully protected.